Neurofeedback FAQs

Yes. NeurOptimal® system is completely non-invasive. The sensors only read electrical signals from your brain. Nothing is sent into your brain at any point. The system is classified as a General Wellness Device by the FDA.

Some people feel a bit tired after their first few sessions, which is normal. Most say they sleep better that night. There are no known negative side effects.

Absolutely. NeurOptimal® is safe for children aged 5 and up. Kids often find the sessions relaxing. They just sit and listen to music. Parents commonly report improved focus, better emotional regulation, more confidence, and calmer behaviour after consistent training.

Some people feel a bit tired after their first few sessions, which is normal. Most say they sleep better that night. There are no known negative side effects.

Meditation asks you to actively regulate your mind which is hard when your brain is already overwhelmed. Therapy works through conscious understanding and conversation.

Neurofeedback works at a different level. It trains your nervous system directly, below conscious awareness. You don’t need to concentrate, think about anything, or do anything at all. You just sit, listen to music, and your brain does the work.

Many people use neurofeedback alongside therapy and meditation and find it makes both more effective.

Neurofeedback has been around for decades, but it’s only recently become accessible for home use. Traditionally, you’d need to visit a clinic and pay $80–$150 per session, which put it out of reach for most people.

Home rental systems like ours have changed that. You get the same technology used by clinicians, delivered to your door, at a fraction of the cost.

Most Neurofeedback systems require a clinician to set specific targets for your brain essentially telling it what to do. NeurOptimal® doesn’t work that way. It simply shows your brain what it’s doing in real time and lets it decide how to respond.

This means there’s no diagnosis needed, no protocols to follow, and no risk of pushing your brain in the wrong direction. It’s why NeurOptimal® is safe enough for home use without clinical supervision.

Neurofeedback is the general term for any type of brain training that uses real-time feedback from your brainwave activity. There are many different neurofeedback systems out there, and they don't all work the same way.

NeurOptimal® is the specific system we use at Peak Neuro. Unlike most neurofeedback systems which require a trained clinician to assess your brain and set targets for it. NeurOptimal® is designed to let your brain do the work itself. It simply mirrors your brain activity back to you through the music, and your brain self-corrects naturally.

That's what makes it safe and simple enough to use at home without supervision. You're not pushing your brain in any direction. You're just giving it better information about what it's already doing.

You sit somewhere comfortable, attach two small sensors to your scalp and three clips to your ears using conductive paste (we provide everything). Put on the included wired headphones, and listen to music for 33 minutes.

That’s it. You can close your eyes, read a book, scroll your phone (on mute), or even doze off. The system does all the work in the background.

Most people notice sleep improvements first. Often within the first week or two. After that, clients commonly report feeling calmer, less reactive, and more focused.

Everyone’s brain is different, so the timeline varies. We give you a progress checklist to track changes every 8–10 sessions, which helps you spot improvements you might not notice day to day.

There’s no fixed number. It depends on what you’re working on and how your brain responds. Most clients start noticing meaningful changes after 10–15 sessions, with the best results coming from 20–40 sessions over 2–3 months.

We recommend starting with 3 sessions per week. We’ll help you figure out a schedule that works during your free consult.

Yes, the changes neurofeedback brings are long-lasting because you’re training your brain, not just managing symptoms. Think of it like fitness: once you’ve built the strength, it doesn’t disappear overnight.

Some people do a short “top-up” rental once or twice a year. Others find the changes stick without any follow-up. It varies from person to person.

NeurOptimal® is safe for most people, but we recommend chatting with us first if you have active epilepsy or a seizure disorder, have an implanted device near the sensor placement area, or are under 5 years old.

If you’re unsure, book a free 15-minute consult and we’ll talk it through honestly.

Everything you need to start training from day one: NeurOptimal® system with tablet, EEG sensors and conductive paste, clear setup instructions, progress checklists, a setup call before your first session, and free ongoing support from Paul via text, email, or phone.

Wired headphones are also included with every rental plan.

Individual 1 month — $700 (15 sessions).

Family 1 month — $790 (unlimited sessions).

Family 2 months — $1,400 (unlimited sessions).

Family 3 months — $1,990 (unlimited sessions).

NDIS/DVA 1 month — $600 (unlimited sessions). Available only to registered NDIS participants and DVA clients. Privately paid and not claimable.

Every plan includes wired headphones.

Australia-wide shipping is $70, including return shipping.

Extensions are available at a reduced monthly rate. The NDIS/DVA plan can be extended for $600 per month.

The Individual and Family plans include a $300 rebate if you decide to purchase your own NeurOptimal® system after your rental.

Your first month’s payment is due 14 days before your system ships. We won’t charge you until you’ve filled out the reservation and confirmed you’re ready. If you extend, the next payment is due 14 days before the next cycle.

Peak Neuro offers a privately paid rental plan for registered NDIS participants and DVA clients. This rental is not claimable or reimbursable through NDIS or DVA funding.

Yes, with our Family plans, everyone in your household can train with unlimited sessions. Parents, teenagers, and children aged 5+. We actually recommend parents train alongside their children — a calmer parent makes a real difference for the whole family.

We ship Australia-wide via EXPRESS POST. Delivery usually takes 1–3 business days. Your rental period starts the day after you receive the system. Shipping cost is $70, covering delivery, return postage, and insurance.

Pack the system back into the same box it arrived in using the provided return label. Drop it at your nearest post office. The system is due back on the last day of your rental period. Want to extend? Just let us know before your due date.

Contact us straight away, we’ll work through it with you case by case. Shipping insurance covers damage during transit. We ask that you keep it away from water, store it safely between sessions, and follow the setup instructions.

No. You will be up and running right from your first session. The sensors clip on, you apply a small amount of paste, press play, and you’re training. We walk you through setup on a call before your first session.

We recommend 3 sessions per week per person. You can train daily if you like, it’s completely safe. The minimum we suggest is twice per week. Consistency matters more than intensity.

Some people feel a bit tired after their first few sessions, which is normal. Most say they sleep better that night. There are no known negative side effects.

No. The training works through the audio. You can read, scroll your phone (on mute), meditate, close your eyes, or fall asleep. Some people watch the visual display, but it’s completely optional.

Just pop it back into place. If it’s been off for more than two minutes, restart the session. If training a young child, check the sensor placement a couple of times during the session.

Yes, the system needs internet for software updates. Standard home Wi-Fi is fine. If you don’t have internet at home, let us know before renting and we’ll work out a solution.