TERMS OF USE FOR PEAK NEURO

Last updated: 21 August 2026
Website: https://peakneuro.com.au/
Business trading name: Peak Neuro
Contact: info@peakneuro.com.au | 0416 231 781 | 3/10 Park Ave Richmond Vic 3121 Australia

1. AGREEMENT AND ACCEPTANCE

By accessing or using this website and any services offered through it the Site you agree to these Terms of Use and any other policies posted on the Site. If you do not agree, do not use the Site. You must be at least 16 years old to create an account or use paid services unless you have parental or guardian consent.

2. SERVICES PROVIDED

Scope of services

Peak Neuro provides neurofeedback brain training equipment, rental plans, remote support, and guided wellness resources for home and clinic use. Service descriptions, availability, and pricing are set out on the Site and at checkout.

Not medical advice

Content on the Site and any training or feedback provided are for general wellness and educational information purposes only. They are not medical advice, diagnosis, or a substitute for professional medical care. Consult a qualified health professional before beginning neurofeedback if you have medical or mental health concerns.

3. USER OBLIGATIONS AND ACCEPTABLE USE

Permitted use

You may use the Site and any rented equipment only for lawful, personal, non‑commercial purposes consistent with these Terms.

Prohibited conduct

You must not upload or transmit unlawful or infringing content; interfere with Site security; attempt to access restricted areas; reverse‑engineer Site software; scrape or harvest Site data without written permission; or use equipment contrary to supplied safety instructions. Breach may result in suspension, termination, and legal action.

Account security

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify Peak Neuro immediately of any unauthorised use.

4. ORDERS PAYMENTS REFUNDS AND RENTAL TERMS

Orders and payment

All orders are subject to acceptance and availability. Payment terms are set at checkout. You authorise Peak Neuro to charge the payment method you provide.

Refunds and cancellations

Refund, cancellation, and return policies are set out on the Site and at checkout. Australian consumer guarantees apply and cannot be excluded where mandatory under law.

Rental equipment

You are responsible for reasonable care of rented equipment. Return equipment by the agreed date and in the condition required by the rental agreement. Charges may apply for loss theft or damage beyond fair wear and tear. Additional rental terms are set out in the separate Rental Agreement.

5. INTELLECTUAL PROPERTY AND USER CONTENT

Site content

All Site content trademarks logos images and software are owned or licensed by Peak Neuro. You are granted a limited non‑exclusive licence to access and use the Site for personal purposes only.

User content

By submitting content such as reviews photos or messages you grant Peak Neuro a worldwide royalty‑free transferable licence to use reproduce modify publish and display that content in connection with the Site and services. You represent that you own or have the right to submit the content and that it does not infringe third‑party rights.

6. DISCLAIMERS LIMITATION OF LIABILITY AND INDEMNITY

Disclaimer

The Site and services are provided as is. To the fullest extent permitted by law Peak Neuro disclaims all warranties whether express or implied including fitness for a particular purpose and non‑infringement.

Limitation of liability

Except for liability that cannot be excluded by law Peak Neuro’s total aggregate liability for any claim arising from or related to these Terms or the Site is limited to the amount you paid to Peak Neuro in the 12 months preceding the claim. This limitation does not affect non‑excludable consumer rights under Australian law.

Indemnity

You agree to indemnify and hold Peak Neuro and its officers employees and agents harmless from any claim loss liability or expense arising from your breach of these Terms or your misuse of the Site or equipment.

7. PRIVACY AND SENSITIVE DATA

Privacy Policy

Peak Neuro’s Privacy Policy explains how personal information is collected used disclosed and stored. By using the Site you consent to those practices. Review the Privacy Policy before providing personal or health information.

Health information

If you provide health related information you consent to its use for the purposes described in the Privacy Policy. Peak Neuro will handle sensitive information in accordance with applicable privacy laws.

8. THIRD PARTY LINKS AND SERVICES

The Site may contain links to third‑party websites and services. Peak Neuro is not responsible for third‑party content practices or privacy policies. Use of third‑party services is at your own risk.

9. SAFETY INSTRUCTIONS AND USE OF EQUIPMENT

User responsibility

Follow all safety instructions user manuals and guidance provided with equipment. Stop use and seek medical advice if you experience adverse effects. Do not use equipment while driving operating machinery or in any situation where loss of concentration could cause harm.

Supervision

Minors and individuals with cognitive impairment should use equipment only under appropriate adult supervision and with prior medical advice.

10. TERMINATION AND SUSPENSION

Peak Neuro may suspend or terminate your access to the Site or services at any time for breach suspected fraud. Termination does not waive accrued rights or remedies.

11. CHANGES TO TERMS

Peak Neuro may update these Terms from time to time. Material changes will be notified to users by email or a prominent notice on the Site.

Continued use after notice constitutes acceptance of the updated Terms.

12. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms are governed by the laws of Victoria Australia. You agree to submit to the non‑exclusive jurisdiction of the courts of Victoria.

Parties should attempt to resolve disputes by good faith negotiation and mediation before commencing court proceedings.

13. CONTACT INFORMATION

Peak Neuro
Address: 3/10 Park Ave Richmond Vic 3121 Australia
Email: info@peakneuro.com.au
Phone: 0416 231 781